Terms Of Use
Last Updated: September 3, 2026
Welcome to zirelquava.
These Terms of Use set out the rules that apply when you visit, browse, interact with, or otherwise use zirelquava.com, including its pages, content, features, shopping functions, products, and related services.
Your use of our website is also subject to our Privacy Policy, Terms of Purchase, Shipping Policy, Return & Refund Policy, together with any additional policies, notices, or conditions made available through the website.
By continuing to access or use zirelquava.com, you confirm that you have read and agree to these Terms.
If you do not agree with any part of these Terms of Use, you should stop using the website.
1. Information You Provide
When you provide information to zirelquava, you agree to submit information that is accurate, complete, current, and not intentionally misleading.
Information you provide may include:
- Your name
- Contact information
- Email address
- Telephone number
- Delivery information
- Billing details
- Order-related information
- Customer-service correspondence
- Account information
- Other information voluntarily submitted through the website
You are responsible for checking the information you provide and updating or correcting it when necessary.
Except where applicable law provides otherwise, zirelquava is not responsible for delays, failed deliveries, processing issues, or other problems resulting from incomplete or incorrect information supplied by a customer.
2. Privacy and Personal Data
Information collected through zirelquava.com, checkout, email, telephone, customer support, or other communication channels is handled in accordance with our Privacy Policy.
By interacting with our website, you acknowledge that information may be collected, processed, stored, and used as described in that policy.
We recommend reviewing our Privacy Policy before providing personal information through the website.
3. Permission to Access the Website
The materials available through zirelquava.com may include, among other things:
- Product descriptions
- Written website content
- Photographs
- Graphics
- Illustrations
- Videos
- Icons
- Logos
- Brand materials
- Page layouts
- Product information
- Designs
- Software
- Programming code
- Other digital content
Such materials are owned by zirelquava, Hongkong YeeHong Limited, applicable licensors, or other authorized rights holders.
Subject to compliance with these Terms, we provide you with a limited, revocable, personal, non-exclusive, non-transferable, and non-commercial right to access the website for lawful shopping and informational purposes.
This permission does not transfer ownership of any website content, trademark, copyright, software, design, or other intellectual property to you.
4. Activities That Are Not Permitted
You may not misuse the website or use its content for unauthorized or unlawful purposes.
Unless you have received appropriate written authorization from us, you must not:
- Reproduce website materials for commercial purposes
- Republish substantial portions of our website
- Sell, license, distribute, or commercially exploit our content
- Alter or create unauthorized derivative materials
- Use bots, spiders, crawlers, scrapers, or similar automated systems to collect data
- Use data-mining technology without authorization
- Circumvent security systems or access restrictions
- Attempt to gain unauthorized access to accounts, servers, databases, or protected website areas
- Disrupt website functionality or performance
- Interfere with other users' access to the website
- Introduce viruses, malicious code, malware, harmful scripts, or similar technologies
- Place an unreasonable or excessive burden on our technical infrastructure
- Use the website for fraudulent, deceptive, illegal, or abusive activity
Where reasonably necessary and permitted by law, zirelquava may restrict, suspend, block, or terminate website access associated with prohibited conduct.
5. Reviews, Feedback and Other Customer Content
From time to time, customers may be permitted to submit content through our website or related services.
Such content may include:
- Product reviews
- Ratings
- Comments
- Photographs
- Videos
- Feedback
- Suggestions
- Questions
- Messages
- Other submitted materials
You remain responsible for any material that you choose to submit.
By submitting content, you confirm that, to the best of your knowledge, it:
- Is lawful
- Is truthful and not deliberately misleading
- Is original to you or appropriately authorized
- Does not unlawfully infringe copyright, trademarks, or other intellectual property
- Does not violate privacy or publicity rights
- Does not unlawfully harm another person, company, or organization
You must not submit content that is unlawful, deceptive, fraudulent, defamatory, threatening, abusive, obscene, discriminatory, infringing, malicious, or otherwise inappropriate.
6. License for Content You Submit
When you voluntarily provide reviews, photographs, videos, comments, suggestions, feedback, or similar materials to zirelquava, you grant us a non-exclusive, worldwide, transferable, royalty-free, and perpetual license, to the extent legally permitted, to use that material for legitimate business purposes.
This may include the right to:
- Display
- Reproduce
- Copy
- Publish
- Adapt
- Edit
- Distribute
- Share
- Format
the submitted content through appropriate media or channels.
You should only provide material that you have the legal right to submit and authorize for such use.
7. Links and Services Operated by Third Parties
zirelquava.com may contain links, integrations, or connections to websites and services operated by independent companies.
These may include:
- Payment processors
- Shipping providers
- Social platforms
- Analytics providers
- External websites
- Applications
- Other third-party services
A link to another website does not necessarily mean that zirelquava endorses or controls that provider.
We are not responsible for a third party's:
- Content
- Products
- Services
- Privacy practices
- Security procedures
- Terms and conditions
- Business activities
If you choose to interact with an external service, you do so subject to that provider's own terms and practices.
We encourage you to review relevant privacy notices and terms before providing information to a third-party service.
8. Website Availability and Disclaimers
To the maximum extent allowed by applicable law, zirelquava.com, its content, functionality, information, products, and related website services are provided on an:
“as available” and “as is” basis.
We do not guarantee that:
- Website access will always be available
- The website will operate continuously without interruption
- Every feature will always function without errors
- Website content will always be completely current
- Product information will always be free from errors
- All technical problems will immediately be corrected
- The website will always be completely free from viruses or harmful components
- Files or information obtained through the website will always be risk-free
You access and use the website at your own discretion, subject always to legal rights that cannot lawfully be excluded.
9. Limitation of Liability
To the fullest extent permitted by applicable law, zirelquava, Hongkong YeeHong Limited, and our suppliers, service providers, contractors, partners, licensors, and related parties will not be responsible for losses or damages arising from or associated with matters such as:
- Website use
- Inability to access the website
- Technical errors
- Website interruptions
- Service outages
- Processing delays
- Third-party services
- External websites
- Unauthorized access
- Loss of information
- Loss of revenue
- Lost profits
- Lost opportunities
- Products or services obtained through the website
Where permitted, this exclusion may apply to direct, indirect, incidental, consequential, special, exemplary, or punitive damages.
Where the law allows, your primary remedy if you are dissatisfied with our website is to discontinue using it.
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or restricted.
10. Indemnification
To the extent allowed under applicable law, you agree to indemnify, defend, and hold harmless zirelquava, Hongkong YeeHong Limited, and applicable employees, affiliates, suppliers, contractors, partners, and service providers from reasonable claims, losses, liabilities, damages, expenses, costs, or penalties arising from or relating to:
- Your breach of these Terms
- A violation of our Terms of Purchase
- Unlawful or improper use of the website
- Fraudulent activity
- Negligence
- Intentional misconduct
- Violation of applicable law
- Infringement of another person's legal rights
11. Electronic Communications
When you use zirelquava.com, submit an order, or communicate with us electronically, you agree that certain communications may also be provided electronically.
These communications may include:
- Order confirmations
- Payment-related notices
- Shipping information
- Tracking updates
- Customer-service replies
- Website notifications
- Service communications
- Emails
Where permitted by applicable law, electronic notices may satisfy legal requirements that certain information or communications be provided in writing.
12. Moderation of Customer Submissions
Our website may provide areas where customers can submit reviews, comments, photographs, feedback, or other content.
We are not obligated to review every submission before it appears.
However, where appropriate, zirelquava may:
- Review a submission
- Decline to publish it
- Restrict its visibility
- Edit permitted portions
- Remove the content
This may occur when submitted material violates these Terms, applicable law, website standards, intellectual property rights, or another person's rights.
13. Copyright, Trademarks and Brand Assets
Materials appearing on zirelquava.com may be protected by copyright, trademark, trade-name, design, or other intellectual-property rights.
Protected materials may include:
- zirelquava branding
- Logos
- Product names
- Trade names
- Graphics
- Photographs
- Website designs
- Written content
- Illustrations
- Service marks
- Other proprietary materials
These materials remain the property of zirelquava, Hongkong YeeHong Limited, or their applicable rights holders.
Without prior written authorization, you may not copy, imitate, reproduce, commercially exploit, frame, or otherwise use protected material in a manner that suggests an unauthorized affiliation, endorsement, sponsorship, or relationship with zirelquava.
You may also not use our trademarks, logos, metadata, meta tags, hidden text, or framing methods in a manner that falsely suggests association with our brand.
14. Intellectual Property Complaints
If you believe that copyrighted material, trademarks, or other intellectual property belonging to you has been used on zirelquava.com without proper authorization, you may submit a notice to us.
Where relevant, your notice should contain:
- Your physical or electronic signature
- Identification of the protected work or intellectual property
- Identification of the content you believe is infringing
- The location of the disputed content
- Your name and contact details
- A good-faith statement explaining why you believe the use is unauthorized
- A statement that the information provided is accurate
- Any declaration required by applicable law
Please send intellectual-property notices to:
15. Provisions That Continue After Website Use Ends
Certain provisions within these Terms are intended to continue to have effect even after you stop using the website.
These may include provisions relating to:
- Ownership
- Intellectual property
- Disclaimers
- Limitations of liability
- Indemnification
- Dispute resolution
- Other obligations that reasonably should continue by their nature
16. Circumstances Outside Our Reasonable Control
zirelquava will not be responsible for delays, service interruptions, or inability to perform obligations where the relevant event is outside our reasonable control.
Examples may include:
- Natural disasters
- Flooding
- Fires
- Earthquakes
- Severe weather
- War
- Terrorism
- Civil unrest
- Labor disputes
- Strikes
- Quarantine restrictions
- Embargoes
- Transportation disruptions
- Shipping-carrier interruptions
- Government action
- Regulatory orders
- Similar circumstances beyond our reasonable control
17. Shipping and Risk of Loss
Products ordered through zirelquava may be delivered by independent shipping and logistics companies.
Subject to applicable law and any mandatory consumer protections that apply to your purchase, risk of loss may pass to the customer when the relevant parcel is transferred to the shipping carrier.
Shipping matters may also be governed by our Shipping Policy and other applicable consumer-protection requirements.
18. Dispute Resolution
Disputes arising from or relating to:
- These Terms of Use
- Access to or use of zirelquava.com
- Products purchased through our website
- Website-related services
will be handled in accordance with applicable law.
Where legally permitted, disputes may be submitted to arbitration or another recognized dispute-resolution procedure.
To the extent enforceable under applicable law, claims are to be pursued on an individual basis, rather than as part of a:
- Class action
- Representative action
- Collective proceeding
These dispute provisions apply only where and to the extent they are legally enforceable.
19. General Provisions
If any provision in these Terms is found to be unlawful, invalid, or unenforceable, that provision will be treated accordingly while the remaining Terms will continue in effect to the fullest extent permitted by law.
A delay or failure by zirelquava to enforce a right or provision does not automatically mean that we have permanently waived that right.
We may enforce that right at a later time where legally permitted.
Unless expressly stated otherwise, these Terms are not intended to provide enforceable rights to third-party beneficiaries.
20. Updates to These Terms of Use
We may revise these Terms periodically where appropriate.
Updates may reflect changes to:
- Our website
- Business practices
- Products
- Services
- Website technologies
- Operational procedures
- Applicable legislation
- Regulatory requirements
When changes are published, we may update the Last Updated date displayed at the beginning of this page.
Where allowed by applicable law, continued use of zirelquava.com after revised Terms have been published means that subsequent use of the website will be governed by the updated version.
21. Assignment
You may not assign, transfer, delegate, or otherwise transfer your rights or obligations under these Terms without first receiving written authorization from zirelquava.
zirelquava and Hongkong YeeHong Limited may assign or transfer rights or obligations under these Terms where such transfer is permitted by applicable law.
22. Entire Agreement
These Terms of Use operate together with our:
- Privacy Policy
- Terms of Purchase
- Shipping Policy
- Return & Refund Policy
- Other applicable website policies
- Specific terms relating to particular promotions, products, discounts, offers, or services
Together, these documents form the applicable agreement governing your use of zirelquava.com.
Where a particular product, promotion, feature, or service includes separate conditions, those additional conditions will apply together with these Terms.
23. Contact Information
If you have questions regarding these Terms of Use, access to our website, intellectual property matters, or another website-related concern, please contact us using the details below.
Brand:
zirelquava
Website:
zirelquava.com
Email:
support@zirelquava.com
Phone:
(719) 674-0459
Operating Company:
Hongkong YeeHong Limited
Business Address:
ROOM 204C, 2/F., SHIU FAT INDUSTRIAL BUILDING
139-141 WAI YIP STREET
KWUN TONG
HONG KONG
zirelquava Customer Support