Privacy Policy

Last Updated: September 3, 2026

At zirelquava, we value the privacy of our customers and visitors and are committed to handling personal information responsibly.

This Privacy Policy explains how information may be collected, used, processed, protected, and shared when you visit zirelquava.com, purchase products from us, contact our customer service team, subscribe to communications, or otherwise interact with our online store and related services.

By accessing our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect certain information that is reasonably necessary to operate our online home-goods store, complete transactions, provide customer assistance, maintain website functionality, and improve our services.

Information You Submit to Us

We may receive personal information directly from you when you:

  • Place or attempt to place an order
  • Register or maintain a customer account
  • Join an email or promotional mailing list
  • Contact our customer service team
  • Complete forms or submit information through our website
  • Communicate with us regarding an order, product, or service

Depending on your interaction with zirelquava, this information may include:

  • Name
  • Email address
  • Telephone number
  • Delivery address
  • Billing address
  • Transaction or payment-related details
  • Order and purchase information
  • Customer-service correspondence
  • Other information you choose to provide

We primarily use this information to provide the products, services, and assistance you request.

Information Collected Through Website Use

Certain technical information may be collected automatically when you visit or interact with zirelquava.com.

This may include information such as:

  • Internet Protocol (IP) address
  • Browser type
  • Device type or identifiers
  • Operating system
  • Pages visited
  • Website interactions
  • Usage activity
  • Cookie identifiers
  • Information collected through cookies, pixels, and similar technologies

Additional information regarding cookies and related technologies is provided later in this Privacy Policy.

2. How We May Use Your Information

Information collected through zirelquava may be used for reasonable commercial, operational, administrative, security, and customer-service purposes.

Processing and Fulfilling Purchases

We may use customer information to:

  • Process or facilitate payment
  • Confirm an order
  • Prepare products for fulfillment
  • Arrange delivery
  • Send purchase confirmations
  • Provide shipment or tracking information
  • Communicate regarding an existing order
  • Respond to order-related questions
  • Handle applicable after-sales matters

Improving Our Store and Customer Experience

Information may also help us:

  • Maintain and improve website performance
  • Understand how visitors interact with our store
  • Improve our home and living products and services
  • Develop a more convenient shopping experience
  • Personalize certain website functions
  • Identify areas where our website or services can be improved

Customer and Marketing Communications

Your contact information may be used to:

  • Reply to questions or requests
  • Send service-related messages
  • Communicate important order information
  • Provide shipping or delivery notifications
  • Send promotional messages where you have chosen to receive them
  • Share new products, promotions, or store announcements when permitted

Security and Fraud Prevention

We may process information where reasonably necessary to:

  • Identify potentially suspicious transactions
  • Reduce fraudulent activity
  • Detect unauthorized access or misuse
  • Protect customers and transactions
  • Maintain the integrity and security of our website
  • Investigate suspected security incidents

3. Protecting Personal Information

zirelquava uses reasonable administrative, organizational, technical, and security measures intended to reduce the risk of unauthorized access, misuse, loss, alteration, or disclosure of personal information.

Secure Data Transmission

Where appropriate, sensitive information transmitted through our website may be protected using SSL encryption or comparable security technologies.

Payment information may also be submitted directly to third-party payment processors or payment gateways that provide transaction-processing services.

Access Controls

Personal information may be stored within systems where access is limited to authorized personnel or service providers who reasonably require such information to perform business-related responsibilities.

Parties with authorized access are expected to handle such information appropriately and maintain applicable confidentiality.

Payment Card Details

After a transaction is completed, zirelquava does not intentionally store complete credit-card or debit-card numbers on its own servers.

Payment-card information is generally processed through the applicable payment service provider.

Although reasonable security practices are used, no internet transmission, network, website, database, or electronic storage system can be guaranteed to be completely secure.

4. Service Providers, Information Sharing & Advertising Partners

zirelquava does not rent, trade, or sell personally identifiable customer information to unrelated third parties for their independent use.

However, certain information may be shared with companies that provide legitimate services necessary to operate our business.

These may include providers that assist us with:

  • Website operations
  • Ecommerce technology
  • Payment processing
  • Order fulfillment
  • Shipping and logistics
  • Customer support
  • Fraud prevention
  • Website analytics
  • Marketing and advertising
  • Business performance measurement

These service providers are expected to process information in accordance with applicable contractual, confidentiality, security, and data-protection requirements.

Analytics and Advertising Technologies

Certain analytics, marketing, and advertising providers may use technologies such as:

  • Cookies
  • Tracking pixels
  • Device identifiers
  • Analytics tools
  • Similar tracking technologies

These tools may help measure advertising performance, analyze website interactions, understand campaign effectiveness, and present advertising that may be more relevant to users.

Such service providers may collect information regarding online activity over time.

Providers used in connection with our business may include:

Meta (Facebook / Instagram)

Meta may process certain website, advertising, and interaction information according to its own privacy practices and policies.

Google

Google services may be used for analytics, advertising, or website-related functionality. Information processed directly by Google is subject to Google's applicable privacy terms.

AppLovin (Axon)

AppLovin technologies may be used in connection with advertising measurement or marketing activities. Information processed directly by AppLovin is governed by its own applicable privacy documentation.

Information collected independently by these third-party providers is controlled by their respective privacy policies and data-handling practices.

Where available, users may manage certain personalized advertising preferences through platform settings, browser tools, device settings, or applicable advertising-preference controls.

5. Cookies and Related Technologies

zirelquava.com uses cookies and similar technologies.

Cookies are small information files that may be stored on your computer, smartphone, tablet, or other device when you interact with a website.

They may help our website remember preferences, maintain shopping functionality, understand site usage, and support other ecommerce features.

Necessary Cookies

Certain cookies help provide essential website functions, including:

  • Shopping-cart functionality
  • Checkout processes
  • Website security
  • Site navigation
  • Order-related functionality

Blocking or disabling essential cookies may cause some portions of the website to operate incorrectly or become unavailable.

Performance and Analytics Cookies

Analytics technologies may help us understand matters such as:

  • How users move through the website
  • Which pages receive visits
  • How certain website features perform
  • How visitors interact with our store
  • Where the shopping experience may be improved

Advertising and Marketing Cookies

Subject to applicable requirements, zirelquava and relevant advertising partners may use marketing technologies to:

  • Measure advertising results
  • Analyze marketing campaigns
  • Understand advertising performance
  • Deliver advertisements that may be more relevant to users

Relevant partners may include platforms such as Meta and AppLovin.

Because zirelquava operates through ecommerce technology, Shopify may also use cookies and related technologies as part of the functionality of Shopify-powered stores.

Most browsers allow you to manage, restrict, or delete cookies through browser settings.

Please be aware that disabling certain cookies may affect the availability or performance of some website features.

6. External Websites and Third-Party Services

Our website may contain links or connections to websites, applications, services, or platforms operated by independent third parties.

Those third parties may maintain separate:

  • Privacy notices
  • Terms and conditions
  • Security procedures
  • Data-collection practices
  • Cookie policies

zirelquava does not control independent third-party services and is not responsible for their privacy practices, security measures, content, or policies.

Before providing personal information to an external website or service, we recommend reviewing the privacy terms published by that provider.

7. California Online Privacy Protection Act (CalOPPA)

Where applicable to our activities, we seek to follow relevant requirements of the California Online Privacy Protection Act (CalOPPA).

Consistent with these practices:

  • Visitors may browse portions of our website without identifying themselves where supported
  • This Privacy Policy is made available through our website
  • Material updates to this policy may be published on this page
  • Customers may contact us regarding certain updates or corrections to personal information

Browser Do Not Track Preferences

Where technically supported and applicable, zirelquava recognizes browser-based Do Not Track (DNT) preferences.

When such a preference is supported and enabled, we do not intentionally use tracking or advertising technologies in a manner that is inconsistent with the applicable browser preference.

Please understand that browser behavior, website technologies, and third-party platform support for DNT signals may vary.

8. Children's Privacy โ€” COPPA

zirelquava does not knowingly request or collect personal information directly from children under 13 years of age.

Our website and home-related products are intended for general consumers and are not directed toward children younger than 13.

If you believe that a child under the age of 13 has provided personal information to us, please contact:

support@zirelquava.com

We will review the situation and take reasonable measures to remove applicable information where appropriate.

9. Fair Information Practices & Security Incident Notifications

We recognize the importance of informing affected individuals when notification is appropriate following a qualifying data-security incident.

If a data breach occurs and notification is required, we intend to take appropriate measures, which may include:

  • Providing email notification to affected users within 7 business days
  • Publishing an appropriate notice on our website within 7 business days

The actual timing, content, and method of any notification may vary depending on the circumstances of the incident and applicable legal requirements.

10. CAN-SPAM Compliance

We may collect and use email addresses for legitimate purposes such as:

  • Processing customer purchases
  • Sending order-confirmation messages
  • Providing shipping information
  • Sending tracking notifications
  • Responding to customer-service inquiries
  • Communicating about an existing transaction
  • Sending promotional communications when a customer has opted in

For commercial email communications, zirelquava intends to follow applicable requirements of the CAN-SPAM Act.

Our practices may include:

  • Avoiding knowingly deceptive email subject lines
  • Accurately identifying the sender
  • Appropriately identifying marketing communications
  • Supervising relevant third-party email providers where appropriate
  • Offering a reasonable way to unsubscribe from promotional communications

You may stop receiving marketing emails by selecting the unsubscribe option included in an applicable promotional message.

Even after unsubscribing from marketing, we may continue to send necessary transactional or service-related emails connected to purchases, customer support, shipping, security, or other existing business relationships.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time when reasonably appropriate.

Changes may be made to reflect updates involving:

  • Business operations
  • Website functionality
  • Products or services
  • Ecommerce technology
  • Advertising practices
  • Service providers
  • Security practices
  • Applicable laws or regulatory requirements

When this Privacy Policy is revised, the updated version will be published on this page and the Last Updated date may also be changed.

We encourage customers and website visitors to review this page periodically to remain informed about our privacy practices.

12. Contact Us

If you have questions about this Privacy Policy, the handling of personal information, cookies, marketing preferences, or another privacy-related matter, you may contact us using the information below.

Brand:
zirelquava

Website:
zirelquava.com

Email:
support@zirelquava.com

Phone:
(719) 674-0459

Operating Company:
Hongkong YeeHong Limited

Business Address:
ROOM 204C, 2/F., SHIU FAT INDUSTRIAL BUILDING
139-141 WAI YIP STREET
KWUN TONG, HONG KONG

For a privacy request connected with an existing transaction or customer record, please provide enough information for our team to reasonably identify the relevant account, order, or communication.

zirelquava Privacy Team